Artificial Intelligence Organizes IT Products
The rapid increase in products on the Plectar platform presents new challenges for content management. To ensure that customers always find the desired product, Plectar implemented an AI-driven solution in November 2022 to assist in sorting and categorizing over 7 million products.
The IT industry has long recognized the potentials of Artificial Intelligence and Machine Learning, and Plectar is no exception. The combination of human expertise and advanced algorithms allows for efficient processing of the growing number of products on the platform.
The Challenge of Categorizing 7 Million Products
With approximately 100,000 new products from distributors and manufacturers across Europe added monthly, the product diversity on the Plectar platform continues to expand. To help customers navigate this extensive offering and find exactly what they're looking for, all products are uniformly categorized and organized.
Since the introduction of the machine learning model in November 2022, Plectar's content managers have been supported in their work by this algorithm. This algorithm enables the independent processing of product data, assigning categories or providing suitable suggestions.
The Algorithm and Learning from Data Sets
Machine Learning (ML) is a significant subfield of Artificial Intelligence that empowers computers to learn from data and simulate human decision-making. Since November, the Plectar platform has employed an algorithm that autonomously analyzes and categorizes product data. This marks a departure from previous manual rule-based categorization methods.
Reality: The Collaboration of ML and Humans
However, the integration of Artificial Intelligence does not render employees at Plectar obsolete. Despite the high percentage of correctly categorized products by the ML model, there is still a substantial number of products whose classification is not entirely clear. In such cases, content managers step in, leveraging their IT expertise to make the necessary decisions. These decisions are then integrated into the ML model to further enhance its accuracy.
Plectar remains true to its values by relying on the combination of Artificial Intelligence and human expertise to ensure that the quality and efficiency of content management remain consistent despite the continuous growth of the product database.
About Plectar
Plectar is a leading provider in the field of E-commerce platforms, assisting businesses in efficiently connecting with procurement. With a wide range of services and innovative technologies, Plectar offers solutions in the B2B and public sectors.